Privacy Policy

Privacy Policy - I.P.S. Auto Parts

1. Introduction

I.P.S. Auto Parts ("Company", "we", "our," or "us") is committed to maintaining robust privacy protections for its users. This Privacy Policy ("Policy") is designed to inform you, as a user of our services, regarding the types of information we collect, how we use such information, and your rights in relation to that information. This Policy applies to all data collected through our website (www.ipsautoparts.com), communications via email or telephone, and any other interactions you may have with us.

2. Information We Collect

We collect 'Personal Information' which includes information that can be used to identify you, such as your name, email address, and phone number. This information is collected when you submit an inquiry, request a quote, or contact us directly. We do not collect sensitive personal information unless specifically required and consented to by you.

3. Use of Information

We use your information lawfully and solely for business purposes, including but not limited to:
- Fulfilling orders and customer service communications
- Providing updates and notifications related to orders or inquiries
- Marketing communications, where consent has been given
Your personal data shall not be used for any purpose other than what is necessary for the performance of our contractual obligations or where legally permitted.

4. Disclosure of Personal Information

We do not sell, lease, or otherwise disclose your personal information to third parties for monetary gain. We may disclose your personal information only to trusted service providers who assist in operating our business, so long as those parties agree to keep this information confidential. Disclosure may also be made where required to comply with legal obligations.

5. Your Rights Under California Law

Pursuant to the California Consumer Privacy Act (CCPA), residents of California have the right to:
- Request access to and deletion of personal information
- Know what categories of personal data we collect and disclose
- Opt out of the sale of personal information (Note: we do not sell your information)
You may exercise these rights by contacting us at privacy@ipsautoparts.com or 626-934-7656. We reserve the right to verify your identity prior to processing such requests.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to preserve the confidentiality, integrity, and availability of your personal information. However, we cannot guarantee absolute security. By using our services, you acknowledge that you understand and agree to assume these risks.

7. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When changes are made, we will post the updated Policy on our website and update the effective date. Continued use of our services after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by it.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, you may contact us at:
I.P.S. Auto Parts
219 S. 3rd Ave. Suite 1
City of Industry, CA 91746
Email: privacy@ipsautoparts.com
Phone: 626-934-7656

8. SMS Communication Policy

By providing your phone number, you expressly consent to receive SMS messages from I.P.S. Auto Parts. These messages may include order updates, service notifications, or promotional content. We affirm the following:

- You are consenting to receive recurring SMS communications from our business.
- Your personal information will not be sold or shared with third parties for marketing purposes.
- Message frequency may vary depending on your interaction with our services.
- You may reply STOP at any time to opt out of future messages.
- You may reply HELP for additional information.
- Message and data rates may apply depending on your mobile carrier plan.